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John Fontaine, Phm's avatar

Dr. Faust your measured, thoughtful & if I may underlying common sense approach is refreshing. The latter often anything but common.

Thoughts from my side of the counter, which I avoid along with the ever present plexiglass...I prefer to chat face to face & often sit with those that require a conversation & an explanation.

1st computer generated info sheets, rarely leave with the patient ...went to the shredder. Why...they lack context VIP, often read the same for many drugs & rarely inform yet give the reader reason(s) not to take the Rx

For those not aware, pkg info sheets & the Google search for side effects to every drug were those "observed" when submitting for drug approval. No investigation as to cause & effect e.g. constipation & diarrhea for same Rx 🤔

It not that they were not real for the patient.

But it is most likely the individual will not experience the listed side effects, regardless there are some who are convinced...I am very sensitive to medication 🤔 If there is a s/e I'll get it..nope. Yes the list continues.

If your Phm does not take the time (often a short chat) to put context to what you're paying for ...move to another. Please don't come ask me when I didn't dispense it...ok all too often I have explained. In my province the "fee" is for not only the cost of preparing the Rx it's comes with the knowledge of how to benefit from it.

When a patient has "buy in"... acceptance of their condition (ownership) and a trust relationship with their health care provider they can often navigate those s/e's, receive the benefits & most importantly have an improved QOL.

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Christina Fernandez's avatar

Dr. Faust- I love your patient forward approach. As is common in Latinx families, as I’m the matriarch and worked in healthcare I’m the person family members check their health concerns with, along with the two physicians we have in the family, and this kind of thoughtful, nuanced information is very helpful. Best to you and your family for Thanksgiving 🙏🏽

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